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Salesforce Implementation

Implement Salesforce To Automate Business Processes

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When it comes to cloud computing, Salesforce is the pioneer and leading international provider of cloud computing solutions for companies of all sizes.

As a successful customer relationship management (CRM) tool, it offers its customers the opportunity to easily access company applications over the Internet. The connection of functional areas such as sales, account management, customer care or marketing with a system where all customer data is managed results in a holistic overview. Salesforce offers a variety of options for this.

The Service Cloud,,, Sales, Cloud, Marketing Cloud and Chatter applications are offered with a broad portfolio of CRM options. In contrast to SAP CRM, the data is always available via the cloud. So you can connect the CRM tools and applications with a number of marketing and sales channels and use them as Software as a Service (SaaS).

Founded in 1999 by Marc Benioff, the company is one of the fastest-growing IT companies in its field. In order to continue to expand consistently and to expand the range of services, Salesforce grew strongly by taking over other companies in 2008. With headquarters in San Francisco and various branches around the world, more than 25,000 now work for the constantly growing software company.

What Does Salesforce Offer That SAP Doesn't?

At first glance, the two software solutions are relatively similar. In fact, there aren't any major differences in performance either.

Salesforce enables Customer Relation Management (CRM) directly from the cloud. At SAP, in turn, the service is offered via the ERP system. Individual design is possible in both software solutions, but SAP certainly offers more modification options.

More options also mean more complex structures, which of course is not appealing to every customer. In addition, the consulting fees are higher, which also result from the more complex SAP program. With a simpler, more user-friendly interface, Salesforce is also a better choice for customers with less basic knowledge.

The stable CRM system enables web-based interfaces and direct access via Microsoft Outlook. With an additional web service for the Enterprise version, customers have professional support by their side at all times.

Maximize The Impact Of Sales Cloud With A Successful Implementation

Achieving performance goals requires expert implementation of the right platform. Once achieved, automating the Salesforce module can make all the difference in finding the leads and customers to engage with your business.

Experience has taught us that Salesforce Sales Cloud can do the following:

  • Automate: Eliminate wasted time on finding accounts by automating tasks.
  • Territory: Optimizing the territory through commercial segmentation.
  • Segmentation: Segment distribution channels.
  • Equality: Equality in the retrocession of contact files.
  • Conversion: A measured conversion rate of offers.
  • Adoption: An Adoption of CRM by the team.
  • Measure: the relevance of performance.
  • Visibility: Understand and prioritize perspectives and opportunities.
  • Forecast accuracy: Ensure faster and more accurate forecasts.
  • Improved Efficiency: Connect to sales activities in less time and seamlessly link sales to marketing.
  • Long-term relationships: increase customer and partner loyalty to improve satisfaction and revenue.

Maximize Your Salesforce Investment

Combine the power of Salesforce products with the expertise of Hyperlink InfoSystem to maximize the value of your CRM investment. We are focused on delivering innovative solutions using Salesforce. By blending in-depth platform knowledge with relevant industry experience, we complement Salesforce implementations that help organizations of all sizes gain insight and intelligence from their data and technology investments.

Salesforce Strengths And Benefits:

Access information from any device in real-time in a simple and transparent manner. This results in a multitude of advantages for companies with different physical locations, in different provinces or countries. Salesforce salespeople, field technicians, or any employee on the go benefit from the information in the Salesforce cloud.

Huge functionality that allows optimizing business processes from acquisition to closing of the sale through Sales Cloud. Giving its clients the best comprehensive care service using Service Cloud. Optimizing campaigns and communications through Marketing Cloud. Salesforce includes thousands of standard features to make life easier for users.

Maximum flexibility that allows processes to be adjusted quickly and easily. Facilitating continuous improvement and innovation and the alignment of processes and systems. Salesforce platform provides tools to adjust and evolve processes in an ultra-fast way. For example, you can create automation to avoid errors or to reduce recurring or unproductive tasks.

Collaboration - allows different teams and departments to interact with each other and exchange information within the tool itself. This is an interesting benefit of Salesforce.

Technological innovation - Salesforce allows companies to align processes with the ongoing technological revolution. A clear example is using the CRM information for marketing campaigns. Salesforce Marketing Cloud enables you to automate customer communications.

If your company is considering a Salesforce implementation, it is important to choose a leading consultancy that provides proven experience in Salesforce projects. At Hyperlink InfoSystem, we have a comprehensive knowledge of the possibilities that the tool provides and how it can be applied to all types of companies and industries.

Top Salesforce Consultancy Is Assured

Salesforce CRM consulting has been in place for over 17 years. For this reason, its processes are a compendium of the best practices of thousands of companies in the management of their customers and sales. Implementing a CRM is apparently natural for a commercial team with experience and a minimum degree of organization. But a hasty adoption of Salesforce, simply as one more tool, would almost certainly lead to an incorrect implementation, causing problems in processes, data and most importantly, in the relationship with customers.

How We Do Salesforce CRM Consulting

Through a consulting process, from which a plan is obtained that covers the following key factors:

  • Identification of objectives and measurable indicators of success.
  • Process modeling and its implementation in Salesforce.
  • Inventory of necessary system integrations.
  • Details of the data to be imported and what is more important, identification of those responsible for them.
  • Necessary requirements and final status to be achieved.
  • Implementation and training plan.

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Process We Follow

1. Requirement Gathering

We analyze the requirements with the clients to understand the functionalities to combined into the app. This process allows us to form a development plan and transform the client's thoughts into an efficient and functional app.

2. UI/UX Design

Our developers use efficient UI trends to design apps that are not only pleasant to the eye but also intuitiveness and flexible. Our applications do not only complete the needs of our clients but also are simple and convenient to the end-users.

3. Prototype

We develop a preliminary visualization of what the mobile app would look like. This helps to generate an idea of the appearance and feel of the app, and we examine the users' reactions to the UI and UX designs.


4. Development

Our team of experts in Native, Hybrid, and Cross-Platform app development, using languages such as Swift, Kotlin, PhoneGap, Ionic, Xamarin, and more to produce high-quality mobile apps for the various operating systems.

5. Quality Assurance

We have a team of developers who carefully test every app to ensure that they provide an excellent user experience and meet the requirements of our clients. Apps developed by our development team are bug-free because they perform through a series of experiments before deployment.

6. Deployment

We follow the best practices when deploying our apps on different app stores, where they can be easily noticeable to considered users.

7. Support & Maintenance

All digital solutions need development. The deployment of an app is not the ultimate stage. Even Post-deployment, we work with our clients to offer maintenance and support.

Process We Follow

1. Requirement Gathering

We follow the first and foremost priority of gathering requirements, resources, and information to begin our project.

2. UI/UX Design

We create catchy and charming designs with the latest tools of designing to make it a best user-friendly experience.

3. Prototype

After designing, you will get your prototype, which will be sent ahead for the development process for the product.


4. Development

Development of mobile application/ web/blockchain started using latest tools and technology with transparency.

5. Quality Assurance

Hyperlink values quality and provides 100% bug free application with no compromisation in it.

6. Deployment

After trial and following all processes, your app is ready to launch on the App store or Play Store.

7. Support & Maintenance

Our company offers you all support and the team is always ready to answer every query after deployment.

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